Outpatient Services
International Medical Care NICE Project

International Medical Care NICE Project provides medical services for tourists who get sick or injured during their trips to Japan. We connect hotels with our English-supported medical teams. Our dedicated medical concierges will follow up with you as well.
Due to language barriers, it used to be difficult for tourists to receive medical care at hospitals and hospitals in Japan. We started this venture to address the issue. Our goal is to turn the negative experience of getting sick or injured on a trip into a positive experience, so that every part of your journey becomes NICE.
Outpatient Services
For short-term or business trips
Specialist doctors are readily available to discuss your health concerns and problems directly with you.
Appointment
An appointment is necessary to receive an in-person consultation or other medical services at our hospital.
After making an appointment, please visit the reception 15 minutes before your appointment time.
However, please note that in rare cases, your appointment may be significantly delayed if the physician needs to attend to an emergency patient.
We kindly request your understanding and cooperation in such situations.
We kindly request that all patients and those who come with wear masks in our hospital.
Appointment Desk
TEL:070-8805-7151 WhatsApp :+81 70-8805-7151
Mon-Fri: 9:00-17:00
(English and Japanese)
For Japanese Language
(Outpatientservices for mid-to long-term residents in Japan)
Hours:24hours/7days a week
Consultation Hours
Mon-Fri: 9:00-12:00
Online Medical Questionnaire
After making an appointment, please fill out the online medical questionnaire
What to Bring
Please bring the following items:
・passport
・cash or credit card
・travel insurance certificate, if any

How it Works


Billing and Payment
Payment can be made in cash or one of the credit cards shown below:

For those who have private insurance (travel insurance)
When you visit us as an outpatient, the payment needs to be made when you check out on the day of your consultation or examination. We would like to request you to pay the full amount at the hospital and submit a claim to your insurance company afterwards. Necessary documents can be provided to submit a claim to your insurance. (Such as an English medical certificate)
Some travel insurance are connected to assistance service in Japan, in that case you do not need to make a payment. Please contact your insurance company directly before visiting.

1. Make payment to the hospital (full amount)
2. Issue medical documents
3. Submit claims to insurance company
4. Complete insurance proceedings
Contact Us
We are also available on e-mail and WhatsApp for inquiries. If you have any medical issues, please do not hesitate to reach out to us.
Chat on WhatsApp →
(English and Japanese)
Mon-Fri: 9:00-17:00
We will respond to your message or email as soon as possible.
Access
4-1-26, Honcho, Odawara-city, Kanagawa